Originair announces new services between Palmerston North and Hamilton and an increase to its Nelson–Palmerston North schedule

From Monday, 19 October 2020 Originair will offer direct weekday services between Palmerston North and Hamilton. The new Palmerston NorthHamilton services will depart Palmerston North for Hamilton at 10:50am and depart Hamilton for Palmerston North at 1pm, Monday to Friday. This is an extension of the service Originair has operated from Nelson–Palmerston North since 2014.

Simultaneously, Originair is increasing its NelsonPalmerston North services from eight to fourteen flights per week. This increases its schedule to daily return services Monday to Thursday, and on Sunday. There will be two return services on Friday.

Flights for all services are now available via Originair’s booking system at www.originair.co.nz or by calling 0800 380 380.

“Demand for our services on the NelsonPalmerston North route has grown and we hope that this extra scheduled frequency will be helpful for travellers accessing the central North Island and for North Island travellers visiting the Top of the South,” says Originair CEO Robert Inglis.

“After services between Hamilton and Palmerston North ceased earlier in the year, we were asked to consider extending our services to introduce direct weekday flights on this route. We are very aware that many business travellers would like a double daily peak-time service and our intention is to increase our schedule in early 2021 to accommodate that demand.

“This represents a cautious start on the HamiltonPalmerston North route in line with the challenging times. Initially, we will service this schedule with a British Aerospace 19-seat Jetstream aircraft but we may increase the aircraft gauge to accommodate demand.”

In order to ensure Originair’s capacity to operate the additional flights the company has imported a further British Aerospace Jetstream 32EP from Iceland to add to its fleet.

“This aircraft is currently being prepared for CAA inspection and entry to service on the New Zealand register,” says Inglis. “This was the last serial number of the J32 series to be built and I believe it is a very good example of the 19-seat type. We look forward to seeing it landing at airports in the Originair livery soon.”

The announcement has been welcomed by Palmerston North Airport and Hamilton Airport.

“Both the Hamilton and Palmerston North airport companies are committed to supporting business and regional recovery, and the re-establishment of the HamiltonPalmerston North service will help facilitate that,” says Hamilton Airport CEO, Mark Morgan.

“We welcome Originair’s investment in additional services between Palmerston North and Nelson and the new Hamilton–Palmerston North connection at what is a difficult time for the aviation industry,” says Palmerston North Airport CEO, David Lanham.

Inglis says that he hopes the new services will be supported by business and leisure travellers.

“We are also considering direct Nelson–Hamilton services,” he says.

COVID-19 Update 24 August 2020

Following the Government’s announcement on 24 August 2020, from Monday 31 August 2020 the wearing of face masks on public transport becomes mandatory under alert Level Two.
If you are travelling on an Originair service while we are at alert Level Two you must wear a face mask for the duration of the flight from departure at the boarding gate until you are inside the terminal at your destination.
If you have a flight booked with Originair during alert Level Two, please ensure you have a face mask with you when you come to the airport.
All flights will continue to operate as scheduled. If you have any questions, please contact our call centre on 0800 380 380.

COVID 19 Update 13 August 2020

Following the Government’s announcement on 11 August 2020 we wish to advise passengers that our flights are continuing to operate in alert level two.

As this an ongoing situation we are closely following all updates from the Ministry of Health and will act accordingly.

If you require further information please email: info@originair.nz or phone our call centre on 0800 380 380.

Originair donates revenue from first week of Level 2 scheduled flights to support Salvation Army foodbanks

Originair has donated the total revenue received from its first week of resumed scheduled flights under COVID-19 Level 2 restrictions to the Salvation Army.

“The first week’s flights schedule included the busy Queen’s Birthday weekend which resulted in the revenue donated becoming a substantial figure,” says Originair CEO Robert Inglis. “We want to thank all of the passengers who flew with us during that week for helping us to make this contribution to our community.”

This donation has been made to the Salvation Army for distribution via its network in the three destinations in which Originair operates (Nelson, Wellington, and Palmerston North).

Inglis says that the government’s announcement of a return to Level 1 earlier this week was heartening news for the airline.

“The removal of physical distancing requirements means we’re able to offer more seats on each flight,” says Inglis, “which is a welcome return to more ‘business as usual’ operations. We have already noticed an upswing in bookings since the country moved to Level 1.”

Originair resumes its flight schedule today with strong Queen’s Birthday weekend bookings

Originair resumes its flight schedule on the Nelson–Palmerston North and Nelson–Wellington routes today with strong Queen’s Birthday weekend bookings.

“We are sorry we haven’t been able to help everyone wanting to travel over the busy Queen’s Birthday weekend as the seat numbers we can offer have had to be reduced to meet requirements for physical distancing,” says Originair CEO Robert Inglis.

“We have achieved this by only selling our window seats. This means that the number of seats available for sale is reduced to 67 percent of the aircraft’s seat capacity.”

There are still seats available on flights between 2-4 June if customers would like to contribute to Originair’s fundraising efforts for the Salvation Army. As announced earlier this month, Originair is donating passenger fare revenues generated from the first week of resumed flights to the Salvation Army, which will use the money to support its food banks in Nelson Tasman, Palmerston North, and Wellington.

Meanwhile Inglis is hopeful that the government may soon be able to announce physical distancing requirements no longer apply for air travel. “But that step can only come when the government decides that it is safe to do so.”

Inglis says that fares for the resumed flight schedule have not been increased, even though reduced seats are available for sale on each flight and costs associated with providing the service remain the same.

Inglis says that the company is very grateful to its passengers for their support and hopes that people’s confidence in resuming travelling will continue to grow.

“We look forward to seeing this growing confidence reflected in customers booking flights with Originair over the coming weeks and months,” says Inglis.

Originair’s flight schedule covers flights through until Spring, and bookings can be made here.

Originair announces resumption of flight schedule from 29 May 2020

Nelson Tasman-based airline Originair will resume its flight schedule on the Nelson–Palmerston North and Nelson–Wellington routes from 29 May 2020. An updated schedule is available at www.originair.co.nz and all flights are now available for purchase.

“The schedule is almost identical to what was on offer prior to lockdown,” says Originair CEO Robert Inglis. “We are offering four flights per day, on four days each week. We have ‘winterised’ the schedule slightly so that the last flights on each day arrive a little earlier as we know people like to get home earlier during the colder months.”

Inglis says that the company is very grateful to its passengers for their support and understanding throughout the lockdown and to those who used Originair for charter flights to transport essential services personnel and goods.

To acknowledge the communities in which the company operates and the difficulty many people are currently facing due to unemployment and food insecurity, Originair will donate passenger fare revenues generated from the first week of resumed flights commencing 29 May, to the Salvation Army, which will use the money to support its food banks in Nelson Tasman, Palmerston North and Wellington.

Major Ken Smith, Pastor and Corps Officer for the Salvation Army in Nelson says that the Originair donation will provide much-needed support at this time.

“We’re grateful for the many people and organisations like Originair who help us to help others in a time of need,” says Major Smith. “Salvation Army food banks have been running hot with high demand for the last few weeks so support such as this is greatly appreciated and will help immensely.”

“These are incredibly difficult times for many New Zealanders,” says Inglis. “Every business needs to do its bit in whatever way it can.”

Inglis says that the Originair team is looking forward to providing scheduled services again and to welcoming travellers onboard its aircraft from 29 May.


Update 12 May 2020

Originair is pleased to advise customers that following the government’s announcement yesterday allowing public transport services to recommence that our scheduled services between Nelson – Palmerston North and Nelson – Wellington will resume from Friday 29 May 2020.

Our schedule is principally unchanged with the only variations reflecting earlier evening departures during the winter months.  In the current challenging commercial environment, our schedule will remain under review and further flights can be added if required.

Initially we will selling only our window seats and leaving the aisle seats vacant to assist physical distancing.

We look forward to welcoming you on board again.


An important update

23 March 2020

1610 hr

Following the Prime Minister’s announcement today (23 March 2020) all Originair flights have been suspended until further notice effective from Tuesday 24 March 2020.

Customers who are booked on flights during this suspension period will be given the option of having the fare they have paid for either held in credit for a future flight or fully refunded.

Our customer service team will be in contact with affected customers in due course to make these arrangements.  At this point and time, we ask that you do not ring Originair on 0800 380 380.

Please understand this is a busy time for our team. Your patience is appreciated.

Thank you and please stay safe – the Originair team


Originair has a role to play in ensuring essential domestic travel can continue

Originair has sounded a note of caution following the Government’s announcement of its support package for Air New Zealand.

“We are grateful that the Government sees the need to support the aviation sector, which is critical to the function of New Zealand,” says Originair CEO Robert Inglis.

“What we would like to see now is for Air New Zealand to recognise that airlines such as Originair also have a crucial role to play in providing direct services between domestic locations and that our continued activity is complementary to that of Air New Zealand.”

Inglis said that in the wake of previous significant financial support for the national carrier it chose to price its fares in such a way that it effectively forced smaller operators out of business.

“Now is the time for everyone in the aviation sector to work together. We want to keep Originair services operating for the benefit of all New Zealanders and have every intention of doing so.

“We are maintaining our current schedule and can be flexible to meet demand. We already provide a charter service and we anticipate that more people may be considering chartering our aircraft in the coming weeks. We’re ready to meet those requirements.

“If we have an even playing field on which to operate, Originair can provide a useful and important option for domestic travellers and an essential service for a range of businesses and organisations, including helping to ensure personnel from government departments are able to be where they need to be to achieve their organisational goals.”




Domestic travel bookings with Originair can continue to be made with confidence

Nelson Tasman based airline Originair says travellers can continue to make bookings with confidence, while following the best up-to-date advice available from health officials and the Government.

“We are able to reassure passengers that they can make forward bookings with us, and by using our Flexi Plus fare option, they can rebook or get their money back should their travel plans change*,” says Originair CEO, Robert Inglis.

Inglis says that the global impact of COVID-19 (novel coronavirus) is constantly evolving and that Originair will continue to review its operation as new information emerges. However, a small air travel provider on a sound financial footing, such as Originair, is well placed to respond to its customers’ needs and be flexible in its approach.

“Every customer matters to us and we are able to be adaptable and nimble as the context in which we are operating changes.”

Originair currently operates direct flights between Nelson–Palmerston North and Nelson–Wellington. “We offer a modest but sustainable schedule which is continuing to operate,” says Inglis.

“People are still travelling domestically and we anticipate that there will be an ongoing requirement for essential travel and for people to travel direct on the sectors we offer.”

Inglis says that Originair has very robust systems in place with regard to hygiene standards on its aircraft.

“Originair has contracted a leading Nelson cleaning company to assist with sanitising our aircraft. We also have hand sanitiser available at check in.

“In addition, as we do not have an interline or codeshare agreement with any international airline, and our services are only between Nelson, Wellington and Palmerston North, generally our passengers are only going to and from these destinations.”

Inglis says that Originair is continuing to provide a service to meet its customers’ needs and that it can respond to changing demand. “We already provide a charter service and we anticipate that more people may be considering chartering our aircraft in the coming weeks. We’re ready to meet those requirements.”

* Originair Flexi Plus Fare terms and conditions: Changes are free of charge up to two hours before the time of scheduled departure (fare difference may be payable). Changes permitted are; name of passenger, dates and times of the booked journey and direction of travel (but only where the same fare class is available).

Fares may be refunded, credited or used towards payment of future flights if the flight booked is cancelled at least two hours prior to departure. Fares will be forfeited if the passenger, without notification, does not check-in for a booked flight. Fares that have been upgraded from a lower fare class remain non-refundable.