An important update

23 March 2020

1610 hr

Following the Prime Minister’s announcement today (23 March 2020) all Originair flights have been suspended until further notice effective from Tuesday 24 March 2020.

Customers who are booked on flights during this suspension period will be given the option of having the fare they have paid for either held in credit for a future flight or fully refunded.

Our customer service team will be in contact with affected customers in due course to make these arrangements.  At this point and time, we ask that you do not ring Originair on 0800 380 380.

Please understand this is a busy time for our team. Your patience is appreciated.

Thank you and please stay safe – the Originair team

 

Originair has a role to play in ensuring essential domestic travel can continue

Originair has sounded a note of caution following the Government’s announcement of its support package for Air New Zealand.

“We are grateful that the Government sees the need to support the aviation sector, which is critical to the function of New Zealand,” says Originair CEO Robert Inglis.

“What we would like to see now is for Air New Zealand to recognise that airlines such as Originair also have a crucial role to play in providing direct services between domestic locations and that our continued activity is complementary to that of Air New Zealand.”

Inglis said that in the wake of previous significant financial support for the national carrier it chose to price its fares in such a way that it effectively forced smaller operators out of business.

“Now is the time for everyone in the aviation sector to work together. We want to keep Originair services operating for the benefit of all New Zealanders and have every intention of doing so.

“We are maintaining our current schedule and can be flexible to meet demand. We already provide a charter service and we anticipate that more people may be considering chartering our aircraft in the coming weeks. We’re ready to meet those requirements.

“If we have an even playing field on which to operate, Originair can provide a useful and important option for domestic travellers and an essential service for a range of businesses and organisations, including helping to ensure personnel from government departments are able to be where they need to be to achieve their organisational goals.”

 

 

 

Domestic travel bookings with Originair can continue to be made with confidence

Nelson Tasman based airline Originair says travellers can continue to make bookings with confidence, while following the best up-to-date advice available from health officials and the Government.

“We are able to reassure passengers that they can make forward bookings with us, and by using our Flexi Plus fare option, they can rebook or get their money back should their travel plans change*,” says Originair CEO, Robert Inglis.

Inglis says that the global impact of COVID-19 (novel coronavirus) is constantly evolving and that Originair will continue to review its operation as new information emerges. However, a small air travel provider on a sound financial footing, such as Originair, is well placed to respond to its customers’ needs and be flexible in its approach.

“Every customer matters to us and we are able to be adaptable and nimble as the context in which we are operating changes.”

Originair currently operates direct flights between Nelson–Palmerston North and Nelson–Wellington. “We offer a modest but sustainable schedule which is continuing to operate,” says Inglis.

“People are still travelling domestically and we anticipate that there will be an ongoing requirement for essential travel and for people to travel direct on the sectors we offer.”

Inglis says that Originair has very robust systems in place with regard to hygiene standards on its aircraft.

“Originair has contracted a leading Nelson cleaning company to assist with sanitising our aircraft. We also have hand sanitiser available at check in.

“In addition, as we do not have an interline or codeshare agreement with any international airline, and our services are only between Nelson, Wellington and Palmerston North, generally our passengers are only going to and from these destinations.”

Inglis says that Originair is continuing to provide a service to meet its customers’ needs and that it can respond to changing demand. “We already provide a charter service and we anticipate that more people may be considering chartering our aircraft in the coming weeks. We’re ready to meet those requirements.”

* Originair Flexi Plus Fare terms and conditions: Changes are free of charge up to two hours before the time of scheduled departure (fare difference may be payable). Changes permitted are; name of passenger, dates and times of the booked journey and direction of travel (but only where the same fare class is available).

Fares may be refunded, credited or used towards payment of future flights if the flight booked is cancelled at least two hours prior to departure. Fares will be forfeited if the passenger, without notification, does not check-in for a booked flight. Fares that have been upgraded from a lower fare class remain non-refundable.

 

Originair adds Nelson-Wellington route

Nelson Tasman-based airline Originair has added a Nelson-Wellington route to its offering in response to passenger demand.

Flights on the Nelson-Wellington route will begin on 14 February 2020, with bookings now available via Originair’s website and by calling the airline on 0800 380 380.

“Our customers have been asking us to consider a Nelson-Wellington route and we’re really pleased to be able to respond to that interest,” says Originair’s CEO Robert Inglis.

Originair’s new Wellington service will initially be limited to 10 sectors per week, concentrating on peak demand times, says.

“We’re not offering an extensive schedule at the outset but we hope that it will provide extra capacity at times that are most useful to travellers on that route,” says Inglis.

The announcement of the Nelson-Wellington route comes after very consistent and encouraging demand for seats on the airline’s newly-resumed Nelson-Palmerston North service.

“We are very happy with the way that the reintroduction of our Palmerston North service has been going,” says Inglis. “Demand has been solid and that gives us additional confidence to grow our service offering.”

Originair in the news

Originair is in the news today. Thank you to The Nelson Mail for this story featuring an interview with our CEO Robert Inglis.

https://www.stuff.co.nz/nelson-mail/news/117895065/nelsonbased-originair-looks-to-expand-north-island-flights

Originair announces special summer fares for Nelson-Palmerston North route

Originair has announced special $89 one-way summer fares* on its Nelson-Palmerston North route available between 1 December 2019 and 31 March 2020.

“We are delighted to offer these special fares to customers who may be planning a business trip or to visit friends and family between now and the end of March,” says Originair’s CEO Robert Inglis.

“This year has been a challenging one for us, but having received our own Air Operator’s Certificate this month we are ready to plan for a successful and busy 2020. We look forward to announcing new initiatives in the New Year and thank our loyal customers for their support.”

*Please note that there will be limited number of special fares per flight and the special fares will not be available on all flights. General terms & conditions apply. For more information go to the Originair fare classes page.

Civil Aviation Authority issues Originair its own Air Operator’s Certificate

This week the Civil Aviation Authority of New Zealand (CAA) issued a Part 125 Air Operator’s Certificate (AOC) to Originair.

“We are very pleased to receive our Air Operator’s Certificate as this provides a sound foundation for our future and security for our customers,” said Originair’s CEO Robert Inglis.

“Since 2015 we have operated our services through contracted arrangements with other AOC holders however it’s now time to base the next phase of operational development on our own Air Operator’s Certificate. Originair will operate its own Jetstream aircraft independently from 29 November 2019.”

 

ORIGINAIR TO FLY BETWEEN NELSON AND NEW PLYMOUTH

Originair is extending its airline services by adding direct flights between Nelson and New Plymouth which will take approximately 50 minutes.

Initially there will be eight flights a week between the two cities, taking off from September 29. The airline will be flexible around scheduling, reflecting extra demand during school holidays and long weekends.

Originair managing director Robert Inglis says they are introducing the direct flights after listening to business and leisure travellers.
“Currently anyone travelling between the two cities may spend lengthy periods transiting via Auckland and Wellington instead of less than an hour with direct services”.
“We believe the Nelson and New Plymouth communities will support this service.”

“It will appeal to travellers who want to spend a weekend in either city and to business travellers commuting for a week’s work or a short stay,” Mr Inglis says.

The airline currently flies between Nelson and Palmerston North, a service which started in 2015 and is popular with business and leisure customers.

The company’s British Aerospace 18-seat Jetstream aircraft will fly the route and the company is adding another Jetstream to its operations to cover contracted charter flights, tours and maintenance coverage.

For more details on flight times and costs visit the Originair website booking page.

Originair Jet Stream landing in Nelson

Originair Jet Stream Interior