Flight length information:
We understand that knowing the length of your flight is important for booking meetings at your destination. Here are the flight times for the sectors on which we operate.
Hamilton to Palmerston North (60 mins)
Palmerston North to Hamilton (60 mins)
Hamilton to Nelson 1 hour 50 mins (via a 30 min stopover in Palmerston North)
Nelson to Hamilton 1 hour 50 mins (via a 30 min stopover in Palmerston North)
Nelson to Wellington (40 mins)
Wellington to Nelson (40 mins)
Nelson to Palmerston North (50 mins)
Palmerston North to Nelson (50 mins)
Our check in counters open one hour and 15 minutes prior to departure and close 30 minutes prior to your scheduled departure time (in Wellington our light box signage will show at these times).
To help ensure an on-time departure, please aim to arrive at the departure terminal at least 40 mins before your nominated departure time. This is especially important if you have special requirements or additional baggage.
Our check-in is open one hour before the scheduled departure time of the flight.
Nelson – check in counters are located to the left of the entrance in the main terminal.
Wellington – check in counters are located on level 1 to the right of the entrance (next to Qantas).
Palmerston North – check in counters are located to the left of the entrance.
Hamilton – check in counters are located to the left of the main entrance.
We know that circumstances can change quickly for travellers. If you can’t make your booked flight with us please contact our call centre during our business hours on 0800 380 380 and one of our staff members will be able to assist.
Please note not all fare classes are transferable or refundable. If calling outside our business hours please leave a voice message or email firstname.lastname@example.org and our staff will reply as soon as possible.
Travel in comfort:
We want to work with you to make your business travel successful. Our planes are pressurised and feature comfortable leather seats to make sure you arrive for your business meetings rested and relaxed.
All booked seats come with a per person baggage allowance of one piece of baggage weighing up to 15kg and one carry on piece of baggage up to 7kg.
App-based travel services:
Uber is available at Palmerston North, Wellington, and Hamilton airports.
OLA services both Palmerston North and Wellington airports.
Zoomy is also available at Wellington Airport.
10 Seat Ticket Vouchers
OriginAir offers 10 seat ticket vouchers for travel between two selected destinations. These are available for purchase all year round on our website or by phoning our call centre.
Once purchased they are non-refundable and valid for 12 months and can be used to travel in either direction on the sector chosen, e.g. Nelson to Palmerston North or Palmerston North to Nelson. The 10 seats are able to be more than one person, a great option for businesses who have multiple people travelling.
Once a seat is booked it is fully changeable until two hours prior to departure. Therefore should your circumstances change you have the ability to cancel your flight or reschedule without any charges as long as you notify us no less than 2 hours prior to the scheduled departure time. If you cancel your flight, the seat will be put back onto your voucher for use at a later date.
To purchase online scroll to the bottom of the home page and select Agent Login. You will need to register the first time by clicking “Sign up here” to create your account (note this is not the form of payment – you will still need to pay via credit card). Once registered simply sign in and select Purchase 10 trip tickets found in the Voucher menu.