Earning Originair Rewards
Members of the Orginair Rewards Programme will be entitled to one FREE one-way flight on any of our regularly scheduled services for every 12 one-way flights that they personally book, pay for and use with us within a 12-month period using their membership reference number. Further details and terms and conditions are as set out below.

How To Join The Originair Rewards Programme
Individuals may join the Originair Rewards Programme by phoning our call centre on 0800 380 380 or emailing us at Info@Originair.nz. We’ll then collect some basic information from you (your name, phone number and email address) and may ask to verify that information. We’ll then confirm your membership and provide you with your individual membership reference number.

The Originair Rewards Programme is only available to individuals. Organisations or other entities are not eligible to become members of the programme. There are no group or family memberships; each individual must enroll separately and will be issued a separate membership reference number. Travel agents and other unauthorized brokers may not create or manage membership profiles.

By joining the Originair Rewards Programme you agree to the terms and conditions of the programme as set out herein.

How To Earn Originair Rewards Points
Members of the Orginair Rewards Programme will earn one Originair reward point for every one of our regularly scheduled flights that they personally book, pay for and take using their membership reference number. Flights can be booked online at https://originair.co.nz/ or over the phone by calling 0800 380 380.

For the avoidance of doubt:
Reward points will only be earned by members for flights which they personally book, which are paid for and which are used by that member

The following types of tickets are not eligible to earn rewards:

• Charter flights / repositioning flights
• Unused tickets
• Complimentary tickets
• Non-revenue travel tickets
• Any discount ticket that is otherwise deemed ineligible by Originair (including staff travel)
• Flights which members book and pay for that are used by other individuals (whether members of their family or otherwise) will not earn reward points
• Reward points earned will expire 12 months after the date on which they are earned. This means that you need to earn 12 reward points and book your reward flight within a single 12-month period.

If you are a member and wish to book a flight together with another member (or members) and both receive reward points, please make your booking by phoning our call centre on 0800 380 380.

How To Redeem Your Reward Flight
Once you have earned 12 Originair reward points with us within a single 12-month period you can redeem your reward flight by emailing a booking request through to: bookings@originair.nz and allowing 48 hours to process.

You can choose to use the reward flight yourself or gift it to another person, however the named rewards member must be the person to make the booking.

Other Important Terms And Condititions

1. For the purpose of the Originair Rewards Programme (both earning and using rewards), a flight which transits through another airport is treated as a single flight (so, for example, a flight from Nelson to Hamilton which transits through Palmerston North would be treated as a single flight for the purposes of both earning rewards and for the purposes of redeeming any free flight earned).
2. An Originair reward point will only be earned once a one-way flight is paid for and flown by the relevant member.
3. Reward flights are subject to seat availability and Originair’s other standard terms and conditions (available at https://originair.co.nz/terms-and-conditions/), including in particular Originair’s cancellation/no show policy. Where there is any inconsistency between Originar’s standard terms and conditions and these terms and conditions, Originar’s standard terms and conditions will prevail.
4. Reward points cannot be bartered or sold, do not create a liability as between Originair and the relevant member and have no cash value.
5. Reward flights cannot be bartered or sold and have no cash value.
6. For details as to how we will store any information that we may collect from you in the connection with your membership of the Orginair Rewards Programme and the purpose to which such information may be put, see our privacy policy at https://originair.co.nz/terms-and-conditions/.
7. Members may opt out of the programme at anytime by simply phoning our call centre on 0800 380 380 or emailing us at Info@Originair.nz.
8. Any violation or misuse of rewards will result in the forfeit of any earned rewards or accumulation of any rewards.
9. Originair reserves the right to at any time, and in its absolute discretion and without incurring any liability to any member as a result of doing so:
   • Review, amend or terminate any of the terms and conditions of this programme at any time by way of updated of these terms and conditions on its website. The revised terms will take effect from the time they are published on this website.
   • Discontinue the Orginair Rewards Programme.
   • Cancel a member’s membership of the Orginair Rewards Programme.
10. If Originair becomes aware that there has been any misuse of the programme in any way, we may cancel any transaction and/or the member’s membership in the programme.
11. In the case of any disagreement Originair’s records as to when reward points were earned will be conclusive. The member must notify Originair of any discrepancies in their Orginair Rewards Programme account within 6 months of the relevant flight. The request and supporting documentation should be sent directly to bookings@originair.nz. Requests must include the members name, membership reference and any or all supporting documentation for the discrepancy.