Flexi Refund Fare
Luggage allowance:
- Free checked-in luggage up to 15kg.
- One carry-on bag up to 7kg.
Booking conditions:
- Changes are free of charge up to 2 hours before scheduled departure. Changes permitted include:
- The name of the passenger.
- Dates and times of the booked journey.
- The direction of travel.
- Fares will be forfeited if the passenger does not notify and fails to check-in for a booked flight.
Refund and credit options:
- Fares can be refunded or held in credit for future flights if the flight is cancelled at least 2 hours before departure.
- If upgraded from Saver or Flexi Saver fares, these fares remain non-refundable.